Frequently Asked Questions
Assistance with your Dries Van Noten online experience.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We accept returns within 14 days of the delivery date. Items must be in their original condition, unworn, and with all designer tags and security seals still attached.
Do you offer international shipping?
Yes, we ship to a wide range of global destinations. Shipping costs and delivery timelines vary by region and will be calculated at checkout.
How do I determine the correct size for Dries Van Noten garments?
We provide a detailed size guide on each product page. Our collections typically follow European sizing; if you are between sizes, we generally recommend selecting the larger size for a signature relaxed fit.
Which payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I modify or cancel my order after it has been placed?
To ensure rapid delivery, we begin processing orders immediately. Therefore, we are unable to modify or cancel an order once it has been confirmed. You may return the items once received.